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Support

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The help you need. When you need it.

Sometimes you need more than a FAQ section to get your questions answered.

Get the support you need from day one. Donaide has stellar staff and live chat in place to help walk you through onboarding and answer any questions you have. We will make sure you feel confident and ready to make your job of saving the world easier.

Onboarding Support

We may be biased, but we have the best staff in place to help you with everything you need.

From the moment you onboard, a dedicated success manager will be ready walk alongside you and help you make the most out of Donaide. They are eager to become your greatest advocate and biggest cheerleader.

Dedicated Success Manager

Every week, every question. We’ve got you.

Sometimes, you have to see it to learn it. Most of us at Donaide are visual learners, so we get it!

Donaide’s live webinar trainings and availability to have video calls allow us to talk to you and your people in real-time. Whether you need to onboard, train new staff, or learn ways to maximize the platform, we’re here to help. We want you feel as confident as possible using Donaide – we’re talking to the point when you’re ready to teach us a thing or two. Learn more about our LIVE webinars.

Webinar & Video Training

Need some extra help? Interact with us here and we’ll get to your request ASAP!